- Can you ship to PO / APO / FPO Boxes?
We can ship to PO / APO / or FPO boxes, but be sure you know the APO/FPO restrictions before ordering - we cannot be responsible for confiscation of your items at a military base, etc. Restrictions can be found here - Military Restrictions
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- What is your return policy?
Our return policy is simple, we want you to be happy with your products.
Any reasonable request to return your coffee will be granted. Crap happens, we will make it right.
Contact Us for a RMA number and the address to ship the item back to.
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- What are your shipping rates / policy?
Please see our shipping page.
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- Do you charges sales tax?
We only charge sales tax to orders shipped to Colorado or picked up - We use a 3rd party fulfillment center and since we do not own it - no sales tax in other states at this time!
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- Are your coffees organic and fair trade?
Our coffee is ogranically farmed by small farms around the world. The coffee is ethically sourced.
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- How do I cancel an order? Cancellation Policy.
If you need to cancel an order - please message us asap asking to cancel and the reason for cancellation. Many times if the request is after hours the 24/7 warehouse has already packed the order and it will not be elligible to cancel. If we can cancel, we will let you know.
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- I have a question that I don't see answered anywhere on your website.
We are always improving our website. Please contact us and we will respond quickly to any questions you may have!
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